Privacy Policy
Last updated: June 2025
1. Introduction
This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Campaign Manager application and services.
We are committed to protecting your personal data and ensuring your information is handled in accordance with applicable data protection laws.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Account information (name, email address, profile picture)
- Billing information (payment method details, billing address)
- Content you create using our service (campaigns, posts, media)
- Communications with us (support requests, feedback)
Social Media Information
When you connect your social media accounts, we collect:
- Access tokens and authentication credentials
- Profile information from connected platforms
- Content and engagement metrics from your social accounts
Usage Information
We collect information about how you use our services:
- Device information (browser type, operating system)
- Log data (IP address, pages visited, time spent)
- Feature usage patterns and preferences
3. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our services
- Processing transactions and managing your account
- Connecting to your social media accounts for posting and analytics
- Improving and personalizing your experience
- Communicating with you about updates and features
- Analyzing usage patterns and optimizing performance
- Protecting against fraud and unauthorized access
4. Data Sharing and Disclosure
We may share your information with:
- Social media platforms when you connect your accounts
- Service providers who help us operate our business
- Payment processors for subscription management
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your personal data
- Restrict or object to processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When your data is no longer needed, we will securely delete or anonymize it.
8. Data Deletion
You can delete your account and associated data at any time. For detailed instructions on how to delete your data, please visit our Data Deletion page.
9. Children's Privacy
Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@fireship.ai